Aryan Enterprises believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy :
- Cancellations will be considered only if the request is made within 2 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
- There is no cancellation of orders placed under the Same Day Delivery category / Instant Electronic Delivery / Instant Downloads.
- No cancellations are entertained for those products that the www.aryanshakti.com marketing team has obtained on special occasions like Pongal, Diwali, Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.
You can initiate a cancellation immediately by:
- Calling us on +91 83799 77555 (10 AM – 7 PM).
- Emailing us at firstname.lastname@example.org.
Returns and exchanges for online purchases
We at Aryans Enterprises, stand behind the quality of our products and we will replace the product free of cost if you are not satisfied with your purchase for any reason. Please read below our return & exchange policies before you return any item.
Please note that Exchange or Refund will not be made against the products, unless there is a quality issue.
Returns & Exchange Policy Our shipments are carefully inspected before leaving our warehouse, but if you are not satisfied with your purchase please follow the instructions below:
- Returns, if any, need to be made within 30 days of receiving the goods.
- Aryans Enterprises will replace the returned items free of cost or issue a refund for the cost of the goods to the credit/debit card used for online shopping.
- Shipping charges will not be refunded and customers are required to pay for the shipping costs to return the goods to the applicable return address indicated on the Returns & Exchanges form.
AryanShakti.com (Aryans Enterprises). Laxmi Sawmill Compound, Station Rd, Vasai West, Dist: Palghar. Pin: 401202. Maharashtra – India.
Note: Customers cannot return or exchange an item which has been purchased online at any of our retail stores, and similarly retail store purchases cannot be returned through our Online Store.
Claiming Refunds For Credit Card/Debit Card/Netbanking Transactions:
As the charge to your credit card / account would have already been done online at the time you made the purchase and authorized the payment we will provide a refund to your account via the PayU Payment Gateway if applicable as per the situations given below.
Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order.
If applicable, refunds would be made for the cost of the goods to the credit /debit card used for online shopping. However, shipping charges would not be refunded except where Aryans Enterprises has erroneously sent you a wrong item.
Refunds will be done in the following cases:
- Genuine quality issues.
- Packages lost in transit.
- In case AryanShakti.com any mispricing in its online catalogue and the price charged to you is higher than the actual price.
- In case AryanShakti.com discovers that a wrong item has been shipped to you.
- In case the customer is not happy with the purchase and has returned the item/items to the address mentioned above.
No refunds will be given in the following cases:
- Incorrect or outdated delivery address.
- Incorrect address format including any form of a PO Box address.
- After 3 failed delivery attempts by the courier.
- Package refused by recipient.
- Products returned in a used or damaged condition.
Note: Refunds will only be made after we have received the returned shipment except if the package has been lost in transit.